Refund Policy

247 PLAY Online Match Betting

This Refund Policy (“Policy”) governs the circumstances under which refunds may be issued by 247 PLAY (“Company,” “we,” “us,” or “our”) to users (“User,” “you,” or “your”) who place bets through the 247 PLAY online match betting platform (“Platform”).

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by this Policy.

1. Finality of Bets

All bets placed on the Platform are deemed final, confirmed, and binding upon submission. Except as expressly stated in this Policy, no bet shall be cancelled, reversed, or refunded after placement.

2. Void or Cancelled Events

A refund of the original stake may be issued solely in the following circumstances:

• The relevant sporting event is officially cancelled, abandoned, or declared void and is not rescheduled within a reasonable time frame as determined by the governing authority.

• The betting market is declared void by 247 PLAY due to official result confirmation or regulatory requirements.

In such cases, refunds shall be limited strictly to the original stake amount, excluding any bonuses or promotional credits.

3. Platform Errors and Malfunctions

247 PLAY may, at its sole discretion, consider a refund if:

• A verified technical malfunction, system error, or platform failure materially affects the placement or settlement of a bet.

• Incorrect odds or market information were displayed due to a demonstrable system error.

All determinations relating to technical issues shall be made exclusively by 247 PLAY, and such determinations shall be final and binding.

4. User Error

Refunds shall not be granted for bets placed as a result of user error, including but not limited to:

• Incorrect selection, stake amount, or market choice;

• Duplicate or accidental bets;

• Misunderstanding of betting rules or event details.

Users bear full responsibility for verifying all bet details prior to confirmation.

5. Settled Bets

Once a bet has been settled in accordance with official results, it shall be deemed conclusive and irreversible. No refund, cancellation, or adjustment shall be permitted thereafter.

6. Bonuses and Promotional Bets

Bets placed using bonuses, free bets, or promotional credits are non-refundable under all circumstances. The use of such incentives is governed by the specific terms and conditions applicable to each promotion.

7. Fraud, Abuse, and Misconduct

247 PLAY reserves the right to deny any refund request if it determines, in its sole discretion, that the request arises from fraudulent activity, abuse of the Platform, or a violation of applicable terms, policies, or laws.

8. Responsible Gaming

Refunds shall not be provided as a substitute for responsible gaming measures. Users are solely responsible for managing their betting behavior and are encouraged to seek professional assistance if gambling-related concerns arise.

9. Limitation of Liability

To the fullest extent permitted by law, 247 PLAY shall not be liable for any losses arising from betting activities except as expressly provided under this Policy.

10. Amendments

247 PLAY reserves the right to amend, modify, or replace this Policy at any time without prior notice. Continued use of the Platform constitutes acceptance of the revised Policy.

11. Governing Authority and Final Decision

All refund-related decisions made by 247 PLAY shall be final. This Policy shall be interpreted in accordance with the applicable laws governing the Platform.

12. Contact Information

For inquiries relating to this Policy, Users may contact 247 PLAY Customer Support through official communication channels provided on the Platform.